Privacy Policy

1. Introduction

At BaggageCompUp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our baggage compensation claim services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Submit a baggage compensation claim
  • Create an account on our platform
  • Contact us through our website or email
  • Subscribe to our newsletters or updates
  • Participate in our surveys or feedback programs

This information may include:

  • Name, email address, and contact information
  • Flight details and travel documentation
  • Baggage claim information and related documents
  • Payment information for processing compensation
  • Communication history regarding your claim

3. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and managing your baggage compensation claims
  • Communicating with airlines and relevant authorities
  • Providing updates on your claim status
  • Improving our services and user experience
  • Complying with legal obligations and regulations
  • Preventing fraud and maintaining security

4. Information Sharing and Disclosure

We may share your information with:

  • Airlines and their representatives for claim processing
  • Legal authorities when required by law
  • Service providers who assist in our operations
  • Professional advisors and consultants

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication measures

6. Your Privacy Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request corrections to your data
  • Withdraw consent for data processing
  • Request deletion of your information
  • Receive information about how your data is processed

7. Data Retention

We retain your personal information for as long as necessary to:

  • Complete your baggage compensation claim
  • Comply with legal requirements
  • Resolve disputes or enforce agreements
  • Maintain accurate business records

8. International Data Transfers

Your information may be transferred and processed in countries where airlines or their representatives are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.